Sales Sherpa Privacy Policy

1. Introduction

Sales Sherpa ("we," "our," or "us") is committed to protecting the privacy of our website users ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Technical Data: IP address, browser type, operating system, referring URLs, access times.
• Usage Data: Pages visited, links clicked, time spent on the site.
• Transaction Information: Purchase history, and payment details.

3. Purpose of Collection

We collect your personal information for the following purposes:

• To provide and improve our services.
• To process transactions and send related information.
• To communicate with you, including responding to inquiries and providing customer support.
• To personalize your experience on our website.
• To analyze website usage and enhance our marketing efforts.
• To comply with legal obligations.

4. Consent

Using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You may withdraw your consent at any time, if you have any legal or contractual restrictions and reasonable notice. To withdraw consent, please contact us using the information provided below.

5. Limiting Collection

We limit the collection of personal information to what is necessary for the purposes identified in this Privacy Policy. Information is collected by fair and lawful means.

6. Use, Disclosure, and Retention

We do not use or disclose your personal information for purposes other than those for which it was collected, except with your consent or as required by law. We retain your personal information only as long as necessary to fulfill the identified purposes or as required by law.

7. Accuracy

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You are encouraged to inform us of any changes to your personal information.

8. Safeguards

We implement appropriate technical and organizational measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

9. Openness

This Privacy Policy is available on our website, and we are transparent about our privacy practices. For more information, please contact us using the details provided below.

10. Individual Access

You have the right to access your personal information held by us and to request corrections if necessary. To exercise this right, please contact us as outlined below.

11. Challenging Compliance

If you have any concerns or complaints about our compliance with this Privacy Policy or PIPEDA, please contact us. We will investigate and respond to your concerns promptly.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Sales Sherpa
365 Talbot Street, London, Ontario, Canada, N6A 1C1.
hello@SalesSherpa.com
226.289.7613